State Farm® Insurance Agent Brian Poston
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Beth Owen
July 7, 2026
5
out of
5
rating by Beth Owen
"Brian and his team are the best insurance team I've ever worked with. Brian is very responsive and usually takes care of things while I'm still on the phone with him. His customer service is outstanding. He values my time as much as I value his service and I highly recommend him for all your insurance needs."
We responded:
"Thank you so much for the outstanding recommendation. It is so nice to hear that we have made your experience a remarkable one! As always, feel free to call me whenever we can be of assistance."
Stephanie Woodby
June 30, 2026
5
out of
5
rating by Stephanie Woodby
"Very knowledgeable, friendly and fast."
We responded:
"It was a pleasure working with you today! Thank you for giving us the 5-Star review of the service you received from my office. We look forward to working with you for years to come."
M. Lively
June 29, 2026
5
out of
5
rating by M. Lively
"Everyone hates insurance until they need it. State Farm has been great to me and my family for coverage, service and making sure they are there when I need them the most...when bad things happen. Brian and Rosana have been tremendous partners and have made sure I have what I need and not just a random number that isn't enough or is way too much, which I always worry about. I highly recommend Brian Poston's State farm because Brian and Rosana make sure you know what you're getting and it's what you want for the time that trouble strikes!"
We responded:
"Thank you for the glowing recommendation! It is a pleasure working with you and your family. We appreciate your business!"
Ariel Lamkin
June 29, 2026
5
out of
5
rating by Ariel Lamkin
"Brian went above and beyond! Explained all the options. The staff at this office are so helpful."
We responded:
"Thank you for the kind review! It is always great to hear that we helped a customer understand their coverages and options. Feel free to call us with any future questions."
Nancy Major
June 25, 2026
5
out of
5
rating by Nancy Major
"Brian explained in detail each question needed and why, along with the quote which was an excellent price. It was an easy transaction to sign up with State Farm over the phone."
We responded:
"We try to make it easy for our customers to join the State Farm family! It is good to hear that I was able to give you the explanations you requested for your questions. Thank you for the kind review!"
Hugo Higuera
June 8, 2026
5
out of
5
rating by Hugo Higuera
"Good job"
We responded:
"We are pleased to hear that you had a good experience working with Rosana in my office. Thank you for trusting us with your insurance and financial service needs. Feel free to call us if we can be of further assistance."
Alberto Morales
May 28, 2026
5
out of
5
rating by Alberto Morales
"Always being so nice to me, making changes when I need it, being so helpful, I am always pleased, God bless you guys"
We responded:
"It is a pleasure working with you! We appreciate the kind words and 5-star review. Please do not hesitate to call us if we can be of assistance in the future."
Shar Saidla
May 27, 2026
5
out of
5
rating by Shar Saidla
"Brian has always provided excellent customer service! He answers his phone promptly and gives his undivided attention until matter is cared for. We appreciate his kind and helpful attitude!"
We responded:
"Thank you for the kind words. We enjoy helping others in our community. If we can ever be of service in the future, please do not hesitate to call."
Eric Coates
April 30, 2026
5
out of
5
rating by Eric Coates
"Great experience and very helpful. Would recommend."
We responded:
"It is so wonderful to hear that you had a great experience during your visit today. I enjoyed spending time with you and your wife and saving you so much money! We appreciate your business and the kind review!"
Kathy Vance
March 5, 2026
5
out of
5
rating by Kathy Vance
"Brian Poston was so helpful and kind. He really took the time to explain all the options of the coverages. I would highly recommend him and State Farm."
We responded:
"Thank you for the kind words and 5-star review! I am pleased to hear that you had a great experience with my office. Our goal is to continue to be your first choice for insurance and financial services. We appreciate your business!"
Rebekah Shelton
March 3, 2026
5
out of
5
rating by Rebekah Shelton
"Ever since I got my car, Brian with State Farm has been nothing but good to me. When my husband got his own new car, my first thought was to get him on State Farm, because of the possitive experiences I had with Brian and his team. Naturally, Brian made the process of switching over from one provider to another for my husband the most painless and seamless I have ever experienced with any type of service provider!"
We responded:
"It is wonderful to hear that our team is quick to respond and made your experience a positive one. For over 100 years, State Farm has enjoyed helping people manage the risks of everyday life, recover from the unexpected and realize their dreams. We appreciate you trusting my agency with your insurance needs. Please do not hesitate to call when you need us in the future."
Isabella Johnstun
February 27, 2026
5
out of
5
rating by Isabella Johnstun
"Brian is always so helpful and gives great recommendations that balance saving money and getting great coverage. We feel so blessed that we’ve found an agent who is so helpful. He’s very quick to respond and extremely good at his job. We’d highly recommend him!"
We responded:
"We hope we have made your move to Tennessee a great experience so far. Feel free to contact me any time we can be of assistance. Thank you for the kind review!"
Jayy Buchanan
February 24, 2026
5
out of
5
rating by Jayy Buchanan
"Professional and very kind."
We responded:
"We appreciate the kind words and five-star review. Our goal is to provide you with prompt, remarkable service at every interaction. It has been a pleasure working with you for the past few years, and we look forward to many more."
Roger Hull
February 20, 2026
5
out of
5
rating by Roger Hull
"Brian Poston and team are wonderful to work with! Had my wind shield replaced last week. Everything went smoothly. Brian and staff are great to work with."
We responded:
"Thank you for the kind words and the 5-star review. We will all be thankful when these roads are repaired from Hurricane Helene and the rock trucks are gone! Your continued business is much appreciated."
steven donnolly
February 18, 2026
5
out of
5
rating by steven donnolly
"We have been customers of Brian's agency since we moved from Iowa 5 1/2 years ago. My wife had a little mishap and the service provided by Brian's agency was great. They got back to me very soon after I emailed them about the accident. Except for the accident, this has been a seamless and stress free experience. You cannot go wrong with using Brian's team for your insurance needs."
We responded:
"Welcome to Tennessee! We are always here to help."
Ronnie Rice
February 10, 2026
5
out of
5
rating by Ronnie Rice
"Fast convenient service. I would recommend to anyone and the rates were super way to go Steve and team."
We responded:
"Thank you for the 5-star review! Our goal is to make insurance easy for customers so it is nice to hear that we did that. Please don’t hesitate to call if we can be of further assistance."
Jenny Avila
February 9, 2026
5
out of
5
rating by Jenny Avila
"The absolute best service that met my needs Rosana did a GREAT job when doing my quote not only did I come out with car insurance but also life insurance!!! Would recommend her 100% she’s great 😊"
We responded:
"I am so happy to hear that Rosana was able to help you protect your family. Our goal is to provide you with a remarkable experience, so thank you for letting us know you are pleased with my agency. Feel free to call us anytime we can be of service."
Kiva Fuller
February 9, 2026
5
out of
5
rating by Kiva Fuller
"Chip in windshield turned into a Crack after 9 inches of snow and -6 degree actual temperature. Sent Brian an email, he promptly called me, filed the claim and set up repair. Outstanding !!!"
We responded:
"So sorry that you are having to deal with these type of issues, but we are happy that we were able to help! Thank you for trusting my agency with your insurance needs and for the 5-star review. We look forward to working with you for years to come."
Chris Lennon
February 6, 2026
5
out of
5
rating by Chris Lennon
"Great personalized service"
We responded:
"Thank you for trusting my agency for your insurance needs. We appreciate the 5-star review and will continue to provide you with great, personalized service. Please call us if we can ever be of assistance."
Sharon Hyder
January 31, 2026
5
out of
5
rating by Sharon Hyder
"Brian has truly saved us money along with receiving better coverage! Staff is very helpful as well. He has taken the time to discuss, explain and recommend all avenues for us to be taken care of. I highly recommend for all your insurance needs."
We responded:
"Saving money is always fun! We appreciate you trusting my agency for your insurance needs. If we can ever be of assistance in the future, please do not hesitate to call."
Terry D
January 29, 2026
5
out of
5
rating by Terry D
"Right from my first contact with his office, Brian went above and beyond in providing me with excellent service. I had just moved into town and purchased a new home and he was able to set me up with home insurance and, shortly thereafter, had also assisted me in providing my auto insurance and umbrella policy. He went to great lengths to seek out the most appropriate policies with the best coverage and had gone out of his way to search out all of those discounts which could then be applied to the multiple policies which I required so as to arrive at the lowest policy premiums. His pleasant and engaging demeanor, commendable work ethic and professionalism helped to have the process unfold with ease and efficiency. He's genuine and generous with his time and I believe that he will always look out for my best interests. I've enjoyed meeting him and look forward to working with him for many years to come. It was a nice way to be welcomed to my new hometown. Thank you, Brian."
We responded:
"Welcome to Tennessee! Thank you so much for the kind review and for the enjoyable conversation. We will do everything in our power to assist you with your insurance and financial service needs for years to come. Enjoy your new home!"
Brittany Brown
January 28, 2026
5
out of
5
rating by Brittany Brown
"Brian and Rosana are top notch! They are very professional, knowledgeable, and friendly. I highly recommend them for your insurance needs."
We responded:
"It is great to hear that your experiences with our office have been favorable. We appreciate you and all of your years of support. We hope you and your family have a great 2026!"
Mary Finucane
January 28, 2026
5
out of
5
rating by Mary Finucane
"Brian was very kind, professional, efficient and effective. Handled my business quickly and correctly!!"
We responded:
"Thank you for trusting my agency with your insurance needs. We appreciate the 5-star review! If you or your family are ever in need of assistance in the future, please don’t hesitate to call."
Robert Huskins
January 27, 2026
5
out of
5
rating by Robert Huskins
"Brian goes above and beyond to take care of all my needs and questions. Very proud to have him as my agent."
We responded:
"It is my pleasure working with you as well. Thank you for the kind review! Anytime you need me, you know I will be there to help. Thank you for your business!"
Garrett Lowe
January 24, 2026
5
out of
5
rating by Garrett Lowe
"Always the best experience. You can’t find support like this anywhere else"
We responded:
"Thank you for the kind words, Garrett. It is great to hear that you enjoy working with my office. As always, feel free to call me any time I can be of service."