State Farm® Insurance Agent Brian Poston
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Derek
November 26, 2025
5
out of
5
rating by Derek
"Great people to deal with always friendly and Brian the owner don't mind to jump on the phone anytime and help I also like the fact that most of the time he is there with the business for any needs or questions I may have"
We responded:
"It is our goal to make every customer interaction a remarkable experience. Efficient service with a smile when you need it ! Thank you for the kind review. We are always available to assist with your insurance and financial service needs."
Fred Taylor
November 18, 2025
5
out of
5
rating by Fred Taylor
"Just like family!"
We responded:
"We feel the same way! Thank you for the 5-star review and for all the years of trust in The Brian Poston Agency. Let me know if we can ever be of assistance."
Christy Bowman
November 7, 2025
5
out of
5
rating by Christy Bowman
"Brian Poston is the best,takes time to help you when you have questions or any needs !!"
We responded:
"Thank you! It is our pleasure to serve you and your insurance and financial service needs."
Brandon Casey
November 5, 2025
5
out of
5
rating by Brandon Casey
"They were very helpful and friendly and im also Saving $40 a month by switching to them"
We responded:
"That is awesome that we were able to save you close to $500/yr! It is great to hear that we have another happy customer. We look forward to working with you more in the future. Thank you for the 5-star review!"
Susan Merica
October 27, 2025
5
out of
5
rating by Susan Merica
"Bought a new vehicle and adding it to my policy was such an easy process with Brian at State Farm Insurance."
We responded:
"Thank you for the kind words and 5-star review. We try to make doing business with us easy! Feel free to reach out to us if we can be of assistance in the future. Have a great day!"
Becky Tilson
October 2, 2025
5
out of
5
rating by Becky Tilson
"I highly recommend the Brian Poston State Farm Insurance Agency. My family and I have all been with them for years with no problems. They cover all of our insurance needs. Brian and all of his employees are very friendly and helpful. If you are looking for a good reputable insurance provider I think you should give them a call."
We responded:
"Thank you for the kind words regarding the service you receive from my agency. It has been a pleasure working with your family for so many years. As always, feel free to call us whenever we can be of assistance."
Reflections consulting
September 30, 2025
5
out of
5
rating by Reflections consulting
"Always a pleasure working with Brian and his team!"
We responded:
"We love working with you as well. Thank you for the 5-star review! Our office is always here to help should you need us in the future."
Chris Stamper
September 29, 2025
5
out of
5
rating by Chris Stamper
"Had a rock hit and crack my windshield on I26. Before I got to my destination (20 miles down the road) I got a call back from State Farm asking me when I would like to schedule the windshield replacement. That was amazing."
We responded:
"It is wonderful to hear our claims service worked so efficiently and quickly. Thank you for sharing your remarkable experience with us. We appreciate the 5-star Google review!"
Judith Duncan
September 4, 2025
5
out of
5
rating by Judith Duncan
"Pleasant to help with any changes or issues."
We responded:
"It was our pleasure working with you today! We appreciate the kind review. As always, feel free to call my office when we can be of service."
Basim Karim
September 2, 2025
5
out of
5
rating by Basim Karim
"Brian has always given me great service. He is constantly checking to see if he can save me money or let me know of a new service or perk in my policies."
We responded:
"It has been a pleasure working with you for the past 11+ years. Thank you for the 5-star review! We are happy to hear that you are satisfied with the level of service you receive from my office. Please don’t hesitate to call if I can be of further assistance."
Roy Schoen
August 27, 2025
5
out of
5
rating by Roy Schoen
"Brian has been especially helpful even with the turmoil caused by Hurricane Helene. He helped with our claim and has always been responsive with our questions and obtaining the appropriate discounts with all our State Farm accounts (including those in Florida)"
We responded:
"We appreciate the kind words! It was our pleasure working with you during the devastation caused by the hurricane and are happy to hear you were satisfied with the service you received from my agency. Please don’t hesitate to call if we can be of further service."
Jeff Winters
August 21, 2025
5
out of
5
rating by Jeff Winters
"I have a knot in my stomach due to the issues with my RV. But knowing that I have insurance and the help I received from my State Farm agent Brian and his staff have made things a little easier to digest."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with my office, although the circumstances for our discussion are unfortunate. Please don’t hesitate to reach out if we can be of further assistance. We are here to help!"
emma lemus
August 13, 2025
5
out of
5
rating by emma lemus
"Excellent service, very special, the attention is super good, I am satisfied"
We responded:
"Thank you for taking time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have questions or need assistance, we’re here to help!"
Doug Thorburn
July 21, 2025
5
out of
5
rating by Doug Thorburn
"Very personable and freely shared lots of information about insurance in the area. We ended up not purchasing in the locale, but would have used Brian's services in a heartbeat if we had."
We responded:
"It was a pleasure meeting you and wish you all the best. We hope you find what you are looking for in eastern Tennessee in the future. We appreciate the kind review and for putting your trust in State Farm!"
Derrick Leonard
July 16, 2025
5
out of
5
rating by Derrick Leonard
"I’ve known Brian for a long time. He is very knowledgeable and does a great job."
We responded:
"It is a pleasure knowing and working with your family for over a decade! We appreciate the 5-star review and will continue to provide you with great service. Call me if I can ever be of service to you or your friends and family. "
courtney mcguire
July 16, 2025
5
out of
5
rating by courtney mcguire
"Brian was amazing and helped me get a cheaper rate than anywhere else I was quoted in less than 30 minutes I would absolutely recommend him and State Farm"
We responded:
"We are so happy that we were able to find you affordable insurance in a timely manner. Our office strives to provide a remarkable experience for customers, and we appreciate your kind review! Please call me if I can ever help you or your friends and family in the future with your insurance"
Michelle Fontanez
June 19, 2025
5
out of
5
rating by Michelle Fontanez
"Great insurance agent! Always willing to help!"
We responded:
"Thank you for reviewing our performance! Your satisfaction is our top priority.. We look forward to continuing to support your insurance needs."
charlotte shores
June 13, 2025
5
out of
5
rating by charlotte shores
"The agent was very knowledgeable, answered my questions, very friendly and professional."
We responded:
"We appreciate your review and are delighted to know you had a great experience with our State Farm office. If you ever need assistance in the future, please don’t hesitate to reach out. We are here to help!"
Cynthia Price
June 13, 2025
5
out of
5
rating by Cynthia Price
"We love this office. Brian and his staff are wonderful. They go out of their way to exceed expectations. They are always kind and helpful. Highly recommend"
We responded:
"Thank you for the 5-star review! We are thrilled to know you had a positive experience with our office; your satisfaction is our top priority. We look forward to continuing to support your insurance needs. "
Allen Patterson
June 5, 2025
5
out of
5
rating by Allen Patterson
"Best service ever. Quick response time. Always there with the right answer. Trustworthy."
We responded:
"We’re thankful for your feedback! It is our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Christopher Lowe
May 31, 2025
5
out of
5
rating by Christopher Lowe
"I’ve been a State Farm customer for many years but find my experience at Brian’s office to be even above the State Farm great experience I’ve always enjoyed He’s prompt with call backs and quotes and recently help us with an umbrella policy recommendation we had received First class in every way Couldn’t be happier"
We responded:
"It is a privilege working with you and your family! We look forward to many more years serving your financial service and insurance needs. Thank you for the kind words and glowing 5-star review. We appreciate it so much."
Joshua Randolph
May 27, 2025
5
out of
5
rating by Joshua Randolph
"Brian and his staff are always a pleasure to talk to. They communicate well, have competitive and fair pricing, and so far have been there any time I have needed them. Great people and a great business!"
We responded:
"We appreciate the kind words along with the 5-star review! It is great to hear when customers have a great experience in our office. Please call any time we can be of further assistance."
Dennis Peterson
May 6, 2025
5
out of
5
rating by Dennis Peterson
"We have been with State Farm for eons. Since being acquainted with Brian, Brittany and Rosanna I can honestly say that Brian and Company provides top notch service needs whether it be Car, Home or other financial needs. I think that Srate Farm has by far the best insurance rates around. I heard Brittany comment to a Customer that we are here for you and will take care of you. This is the kind of folks I want to do business with. Positive and friendly attitude and treating you like family is a big PLUS. Thanks for all you."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience with us! We truly appreciate your loyalty to State Farm over the years. It’s wonderful to hear that our staff has made such a positive impact on your experience. Our team strives to provide exceptional service, and we’re glad to know you feel supported and valued."
Angela Fletcher
March 13, 2025
5
out of
5
rating by Angela Fletcher
"The best car insurance company I ever had, if I could give above 5 stars I would!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need assistance in the future, please don’t hesitate to reach out. We are here to help."
Steve Cook
February 26, 2025
5
out of
5
rating by Steve Cook
"Personalized service. Claim resolved with satisfaction."
We responded:
"It is great to hear that this unfortunate situation was resolved to your satisfaction. We appreciate you taking the time to call us as well as giving your feedback about your experience with our team. If we can be of assistance in the future, please do not hesitate to reach out to us!"