State Farm® Insurance Agent Brian Poston
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Donna shelton
September 4, 2024
"Great insurance people . Like family. Always good to us. Thank yall"
"We LOVE working with you and your family, Donna. Thank you for the kind words."
Jack Sparrow
August 28, 2024
"Brittany Brown and Brian Poston have delivered service beyond all my expectations and then some. Their the best, greatest, and most honest insurance company I have ever dealt with. Not to mention great affordable prices and a down home family feeling in the office. I completely recommend getting established with this agency it's beyond well worth it."
"Thank you for taking the time to share your positive experience with Brittany Brown at The Brian Poston State Farm Agency. It is great to hear that we have exceeded your expectations and provided exceptional service. We are committed to honesty and providing a welcoming atmosphere at a fair price. Your recommendation means the world to us. If you have any further questions or need assistance, feel free to ask. "
K Michelsen
August 27, 2024
"Always a fast and friendly response to any issues. We had a new vehicle added to our plan, and it was taken care of in less than five minutes."
"It is wonderful to hear that we were able to quickly take care of your family’s insurance needs. We are thankful for the kind words and 5-star review! Thank you for your contribution to our community and all you have done for the youth of Unicoi County and surrounding areas."
Jenn McIntyre
August 26, 2024
"Brian and his office went above and beyond for us! Glad we made the switch from progressive!"
"Thank you so much for taking the time to leave us this positive review! We greatly appreciate your kind words and are thrilled to hear that you had a great experience with Brian and our office. We’re delighted that you decided to make the switch from Progressive and that we were able to exceed your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to continuing to serve you in the future."
Donna Rea
August 14, 2024
"We have been insured by State Farm for 60 years. We are always happy with the response time and assistance from our agent. Brian Postin and his staff are easy to work with and someone is always available when we need assistance."
"It is wonderful to hear that your experience with our office was 5-star worthy. We appreciate the six decades of loyalty to State Farm. It is always a pleasure working with your family. Thank you for all you have meant to our community for so many years."
Shelley Johnson
July 24, 2024
"Mr. Brian Poston with State Farm, local agent in Johnson City, was a huge help in providing rental insurance for my son in his new townhome while going to school at ETSU. His assistant, Brittany was amazing and took care of us in a timely manner, which is very much appreciated in this fast paced demanding world that we live in!"
"I am so happy we were able to help your son with an easy transition at ETSU. We look forward to watching him play this year. Go BUCS! Thank you for the glowing 5-star review. As a business owner, it is refreshing to hear that my team is providing remarkable service. I look forward to seeing you when you come to town this season. "
Tamara Coomer
July 3, 2024
"Walked right in and was taken care of. All my questions and received excellent care. So glad I came here for all of my insurance coverages."
"What a pleasure it was visiting with you today! Thank you for the kind words and the 5-star review. We look forward to providing excellent certain and appropriate insurance coverage for years to come."
Euri Aguilar
May 21, 2024
"Excellent service!"
"We are so happy that you were pleased with the service you received in my office. Our team loves providing customers with a remarkable experience. Thank you for trusting my agency with your insurance needs and for the 5-star review!"
Shari Covell
April 25, 2024
"Brian was wonderful!! I lived in Florida and bought a house in Tennessee so I had to do everything over the phone and thru email. An issue came up when it went to the underwriter. Brian took the time out of his busy day to personally go to the house to get the info needed. I've never had an agent do anything like that! He is a great agent and I'm so glad he was there when needed. Brian is one of a kind!!"
"I will definitely remember my visit to your beautiful new home, mostly because of the torrential downpour that hit about the time I arrived for the roof inspection. 😁☔️ We appreciate the 5-star review and look forward to meeting you in person before long. Welcome to Tennessee!"
A Alonso
April 23, 2024
"Great customer services! Very friendly and they answer questions right away"
"We are so pleased to hear that your questions were answered in a timely manner by our courteous staff. Receiving 5-star reviews after delivering outstanding customer service is a nice reward, so thank you! Our goal is to always provide a remarkable experience at every customer interaction. "
Scott Huff
April 22, 2024
"The Poston agency has helped my family with insurance needs for years. We always get immediate attention to our needs and they are always so great to work with. Highly recommend"
"Thank you so much for the kind words and 5-star review! It has been enjoyable watching our kids grow up in the same city and seeing them turn out to be such fine young men and women. We look forward to many more years of helping meet your family’s insurance needs."
Annette Griegelis
April 12, 2024
"Excellent service great people best insurance company in town"
"Thank you so much for the kind words. We appreciate the 5-star review! It is a pleasure working with you, and we look forward to visiting with you in the office in the future."
Vivi Gonzalez
April 1, 2024
"Si Buscas una Asesora en Español Para Asegurar tu Auto, no busques más, Roxana Realmente es maravillosa, atenta y siempre te brindará una excelente Experiencia. Además también te ofrece opciones que más se ajuste a tu perfil."
"¡Gracias por tu excelente reseña¡. Nos alegra saber que nuestra asesora, Rosana, ha sido de gran ayuda para asegurar tu auto y seguro de vida. ¡Nos complace haber superado tus expectativas y estamos aquí para ayudarte en lo que necisites en el futuro! Gracias por confiar en nuestra oficina."
Austin Hendrickson
March 29, 2024
"Brian is a great guy. Helps in any way he can, at the best rates! Been with him for a long time. He’s who you want."
"Thanks for the 5-star review, Austin! I always enjoy working with you and your family. It has been a pleasure knowing you for the past 10 years, and we look forward to many more opportunities to serve your insurance and financial service needs."
Todd Gibbs
March 25, 2024
"I have known Brian over 25 years. You will not find a more honest and ethical person in any profession. He takes pride in his business and goes beyond what is expected to satisfy his customers. I’m excited he can now do business in North Carolina as well as Tennessee!"
"Dear Todd, Thank you so much for your kind words and for being a valued client for over 25 years. It has been a pleasure serving you throughout these years, and we truly appreciate your trust and loyalty. We are grateful for your recognition of our commitment to honesty, ethics, and customer satisfaction. It is our utmost priority to exceed expectations and provide exceptional service to all our customers. Knowing that you appreciate our dedication means a great deal to us. We are excited to expand our business to North Carolina and continue serving you in both Tennessee and North Carolina. We are committed to maintaining the same level of excellence and personalized care that you have come to expect from us. Thank you again for your continued support and for taking the time to leave this wonderful review. If there is ever anything we can do to further assist you or if you have any questions, please do not hesitate to reach out. We are always here for you. Warm regards, Brian"
Kelly Scollin
March 25, 2024
"These guys are fantastic and knowledgeable - they handle both my personal insurance as well as business insurance."
"Welcome to Erwin, Kelly! We are excited that your new business is open, and wish you many years of success. Thank you for the 5-star review!"
Joe Barr
March 14, 2024
"Brian Poston and his team have been there numerous times for my family and I over the years. From his quick response on claims for my home and autos, to keeping my children covered as they move from teenager to adult. I have numerous policies that give me peace of mind at good rates. Brian and his staff all know me by name and offer a smile and handshake every time I see them, be it at the office, grocery store, or our hometown festival. He is not only my agent, but a friend looking out for my family and me. I can’t recommend him enough."
"Joe, it has been a pleasure getting to know you over the past 10 years. Our office staff loves working with you and your family as well. We appreciate the 5-star review, and hope to continue to provide you with remarkable experiences with my agency for years to come."
steve takos
March 11, 2024
"Always been easy to deal with and saving me money on my insurance for all my vehicles and home. Brian has always answered all my questions and helped me when needed."
"You are a pleasure to work with, Steve. Thank you for the 5-star review! We always strive to give remarkable customer experiences, so my team is excited to see your kind comments."
Adam Jasenak
March 6, 2024
"Extremely friendly and caring! Highly recommendd"
"We are happy to hear from you, Adam! Thank you for all that you have done for our country with your military service and your efforts in promoting youth sports in our area. Keep those 5-star reviews coming, and send more of those JC Rugby boys over for some insurance. They might need it!"
Will Shell
March 6, 2024
"Brian’s office has always been helpful, prompt, and easy to work with. Brian is willing to spend time with clients, and has always taken the time to help me understand anything I had questions about. I have always felt like a priority with Brian and his team."
"Our office loves hearing from customers like you, Will. We have enjoyed working with you and your family as we approach our agency’s 10th anniversary on August 1, 2024. Thank you for the 5-star review!"
Austin Clouse
March 6, 2024
"My local State-Farm office always helps me with my insurance needs and keeps me up to date on any policy changes along with any savings they may help me with. Brian and staff go out of their way to keep me satisfied with my insurance needs."
"It is great to hear that you enjoy working with our office. Thank you for the 5-star review.! We look forward to visiting with you during your annual policy review to see if there are other ways to help and save money at the same time."
joe bill
March 5, 2024
"I bought one business insurance policy in 2016 with Brian at State Farm; I added another business policy as I expanded in 2017. I now have personal policies for vehicles and renters insurance after shopping prices. Brian and his staff have always given me exceptional service."
"Joe, it has been a pleasure working with you as we have both seen our small businesses grow and evolve throughout the years. We wish you continues success and appreciate the kind words! Thanks for the 5-star review!"
Timothy Ballard
March 5, 2024
"It’s always nice to know that we have a local State Farm agent that is only a phone call away and will actually pick up the phone and answer any questions that we may have. They are always very helpful and pleasant to work with!"
"Like a good neighbor, State Farm is there! It is always a pleasure speaking with you, and we appreciate your business. I look forward to working with you for many years to come!"
Douglas Reintsma
February 23, 2024
"Never have I been so disappointed or disgusted with State Farm whether they didn’t want my business or whether they have no compassion for their fellow man I don’t know I don’t care simple fact is families and people go have hard times in life sometimes things happen that are outside their control, and they have no ability to change it so in midst of these times I have a policy through Brian‘s officeand I missed my reinstatement Dead Line By three days and instead of trying to work with me or trying to get my insurance back on or back up his secretary or whoever she is tells me that it’s going to increase my insurance by over $100 a month whether you call the shady business or whether you call this unprofessional who knows but the simple fact is that this country or this insurance company has lost their way when they don’t understand or respect that people have issues or have things come up in life that they have no control over and have no ability to change the course of what’s going onno compassion from his secretary whatsoever. All she said was oh I can try to find you a different insurance company no compassion from his secretary whatsoever. All she said was oh I can try to find you a different insurance company. Nope seems to me that Brian‘s office is just another local business that all they care about is money so the only power I got is leaving reviews which I seem to be pretty good at so avoid this office find a different office that sells State Farm or any other insurance and avoid this office by all cost"
"For over 100 years, State Farm has worked to protect families through tough times. My office always reaches out to offer the solutions State Farm makes available to customers, but unfortunately these options do not allow for the independent agent to keep insurance in force past the already lengthy hardship deadline that State Farm gives as a grace period. We do wish you all the best in your search for an insurance company that can do that. "
Cathy O'Connell
December 19, 2023
"Brian is awesome. My brother unexpectedly passed away and Brian walked me thru everything so I could straighten out my brothers truck insurance. He is kind, considerate and very helpful. THANK YOU Brian"
"We are appreciative of the time we had with your brother. He was a great man! Thank you for the kind review and we hope that your family heals in the coming months. Please call me if I can ever be of assistance."