Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sara Hughes

February 10, 2023

5  out of  5 rating by Sara Hughes
"we needed to change coverage from GA to TN and his office took great care of us and got it done quick and easy. Thank you!"

Abby Moomey

February 9, 2023

5  out of  5 rating by Abby Moomey
"Brian is great to work with. Give him a call for any of your needs."

Andy Warrick

February 8, 2023

5  out of  5 rating by Andy Warrick
"Brian could not be a more helpful and accessible agent."

Matthew Stevens

February 3, 2023

5  out of  5 rating by Matthew Stevens
"Wonderful service! Great customer service and beats my Farm Bureau prices, and thats not including Farm Bureau membership fee!!! No brainer to go with State Farm!!!"

Penny Smith

February 2, 2023

5  out of  5 rating by Penny Smith
"Brian is such a caring agent, he took care of all my questions and needs, he is very personable. Wonderful agent."

Matthew Rice

January 25, 2023

5  out of  5 rating by Matthew Rice
"Brian and staff are very helpful. Their rates are always fair and of course we want the best price, but they’ve earned my business by the way they treat people."

Tanesha Johnson

January 13, 2023

5  out of  5 rating by Tanesha Johnson
"I have had State Farm insurance since I was 16. When Brian took over the Erwin Agency, he did so with kindness, helpfulness, and with a love for our community. He and his employees have always been there to answer any questions I've had. His office's customer service is top notch! If you need a local agent, look no further."

Hollie Moody

January 12, 2023

5  out of  5 rating by Hollie Moody
"Always great to work with and makes you feel like family!! We love Brian Poston and his staff!!!!"

tyler moody

January 11, 2023

5  out of  5 rating by tyler moody
"Great service. Knowledgeable staff. Brian always goes above & beyond for his clients"

Shannon Jones

January 9, 2023

5  out of  5 rating by Shannon Jones
"The staff is awesome. We had another agency for years and switched to state farm and are glad we did. Much better rates and always someone there that answers our questions and always super nice!"

Michael Merschat

January 9, 2023

5  out of  5 rating by Michael Merschat
"We are so happy with the care and dedication that Brian provided. He helped us make a seamless transition from our insurance in Maryland to our new home in western North Carolina. Our biggest surprise came when four days after moving our insurance to NC, our car was hit while parked on the street. Brian and his colleagues worked tirelessly to make sure that we were taken care of. We have been with Brian for an eventful month, and he has lived up to the fantastic standard of care that one should expect from your insurance provider. I highly recommend Brian Poston."

Robert Ensor

December 29, 2022

5  out of  5 rating by Robert Ensor
"They always go all out to make your experience a good one."


September 25, 2022

5  out of  5 rating by Adam
"Brian makes insurance easy. From buying my first house and staying covered to the multitude of cars, Brian makes any policy understandable. He has always gone above and beyond for my family. I strongly recommend him for any and all of your insureance needs."

Tina Muscianese

July 1, 2022

5  out of  5 rating by Tina Muscianese
"Brian was extremely helpful with making sure we had the best coverage for our home and cars, he took the time to find out all our needs. Very Knowledgeable."

Scott Kuykendall

June 28, 2022

5  out of  5 rating by Scott Kuykendall
"Brian Is very easy to work with we are moving from out of state the process of getting all the coverage we need was very easy."

Jimena Rodriguez Avila

June 15, 2022

5  out of  5 rating by Jimena Rodriguez Avila
"My family and I have been customers of Brian for years. Everyone was always so friendly and helpful, and now I even work for them! Come by and save some money on your insurance!"

Sarah McKinney

June 15, 2022

5  out of  5 rating by Sarah McKinney
"Brian is wonderful to work with. He holds our personal insurance and also helps my real estate clients with getting home insurance. He is dedicated beyond what is required and is such a pleasure to deal with. He is responsive and makes you feel like you are a priority. I cant say enough about him!!"

Joe C. Johnson

June 15, 2022

5  out of  5 rating by Joe C. Johnson
"Brian is at the very top of his game with sales and service, he supports us at Keller Williams, glad to have a chance to complete the circle, so to speak, plus Brian is a Class A Guy!!!"


June 14, 2022

5  out of  5 rating by MP C
"I am in the process of moving to the Johnson City, TN area and needed car insurance along with rental insurance. This office staff is super. I was so impressed with their customer service. I am very pleased I selected Brian Poston's office for my insurance needs."


April 5, 2022

5  out of  5 rating by Lindsey
"State Farm was wonderful to work with! They were very quick and very informative. Explained everything in detail and gave me the best quotes out of multiple places! I would highly recommend to anyone searching for any type of insurance!"

Marcella Peek

March 16, 2022

5  out of  5 rating by Marcella Peek
"Excellent customer service, friendly staff and very professional."

Dennis Peterson

March 15, 2022

5  out of  5 rating by Dennis Peterson
"I have known Brian for 8 years plus. He is a very dedicated agent and is very professional and has extreme knowledge of products that State Farm has to offer. From the time I arrived this morning he handled our situation with expertise and help put us at ease in doing the transactions we had come to do. I would highly recommend Brian as your State Farm Agent for all of your needs."

Heather Cron (Drkangel666)

March 8, 2022

5  out of  5 rating by Heather Cron (Drkangel666)
"One of the easiest processes that i have ever been through."

Christy McCowan

February 13, 2022

5  out of  5 rating by Christy McCowan
"Very responsive , Very friendly and made getting renter's insurance for the first time very simple."

Ashley Harris

February 10, 2022

5  out of  5 rating by Ashley Harris
"Excellent service and friendly staff that treat you like family. They were so kind while I was asking all these questions about my quote and policy. 10/10 recommend if you are looking for any insurance."