State Farm® Insurance Agent Brian Poston
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alex Peterson
September 16, 2026
"Walked in and was quoted immediately! Staff was very friendly and ended up walking away with a great rate and will be saving money each month by switching to State Farm."
jeremy chance lively
August 26, 2026
"Brian has always been a trusted professional, available, and there for my families’ needs. I called his office today and Rosana went above and beyond helping me with an insurance issue. She offered to take ownership and resolve a situation for me, rather than telling me what to do, and had already emailed me the needed documentation before we ended our phone call! They truly deliver on the service!"
"It has been a pleasure working alongside you and your family for so many years. I am pleased to hear that Rosana on my team was able to meet your expectations and that your experience was favorable. Thank you so much for the kind review!"
Jorge Ponce
August 18, 2026
"I cannot say enough good things about Brian and the exceptional service he provided during one of the most stressful experiences of my life. After being involved in a serious auto accident, I called Brian on his business cell phone to explain what had happened. From the very beginning, he remained calm, reassuring, and supportive, helping me navigate the situation when I was overwhelmed.
What truly sets Brian apart is that he went far beyond what anyone would expect from an insurance agent. He personally came to the accident scene, helped ensure that all of the necessary information was provided to the appropriate parties, and even drove me home afterward.
Brian demonstrated genuine care, compassion, and professionalism throughout the entire ordeal. He treated me like family, not just a client. Knowing that someone like Brian is in your corner during a crisis provides tremendous peace of mind.
I am incredibly grateful for his support, and without a doubt, Brian will remain my insurance agent for years to come. In fact, I consider him part of the family. I highly recommend Brian to anyone looking for an agent who truly cares about the people he serves.
Thank you, Brian, for being there when I needed it most."
"I am so thankful that you are not harmed badly and that I was able to be there to assist. We truly try to be a Good Neighbor and it is nice to hear when our service meets your expectations. Take care and call me if I can be of future assistance."
Hayli Rogers
August 17, 2026
"I needed to insure a car I just bought and Brian was by far the most helpful and kind agent I’ve talked to. He also beat all the other quotes I got from different companies by far. 10 out of 10 would recommend to anyone!"
"So glad we could help! Thank you for trusting us with your insurance and financial service needs. We appreciate the kind words and 5-star review as well. Call me when we can be of service in the future."
Drew Rose
August 10, 2026
"Brian Poston with state farm has been a tremendous help for my business!! Highly recommend his services."
"It has been our pleasure working with you and providing insurance for your business! We appreciate the kind review and look forward to many more years of service. "
MIRNA SANCHEZ PROENZA
August 4, 2026
"I would like to especially thank Rosanis Alanis for the outstanding service she provided. She made my entire experience with the agency and my insurance truly exceptional. She was kind, patient, and communicated everything clearly. She took the time to explain every detail and answered all of my questions, which gave me a great deal of confidence throughout the entire process.
I would also like to recognize the entire team at Brian Poston for their professionalism and excellent customer service. I am extremely satisfied with the service I received and would highly recommend them to anyone looking for a trustworthy and reliable insurance agency."
"Thank you for the kind words and for trusting my agency with your insurance needs. It is wonderful to hear that Rosana provided you with remarkable service! We look forward to getting to know you better over the coming years and helping with your families needs. Have a great week!"
Nancy Osborne
July 30, 2026
"Excellent agent Brian and his team at State Farm are Great I highly recommend"
Chris Young
July 21, 2026
"Just moved my insurance over to State Farm and was very happy with pricing and service. Brian was very knowledgeable and answered all my questions."
"Customers like you make my job so rewarding, Chris. I have enjoyed our years together and look forward to protecting your family for many more!"
Beth Owen
July 7, 2026
"Brian and his team are the best insurance team I've ever worked with. Brian is very responsive and usually takes care of things while I'm still on the phone with him. His customer service is outstanding. He values my time as much as I value his service and I highly recommend him for all your insurance needs."
"Thank you so much for the outstanding recommendation. It is so nice to hear that we have made your experience a remarkable one! As always, feel free to call me whenever we can be of assistance."
Stephanie Woodby
June 30, 2026
"Very knowledgeable, friendly and fast."
"It was a pleasure working with you today! Thank you for giving us the 5-Star review of the service you received from my office. We look forward to working with you for years to come."
M. Lively
June 29, 2026
"Everyone hates insurance until they need it. State Farm has been great to me and my family for coverage, service and making sure they are there when I need them the most...when bad things happen. Brian and Rosana have been tremendous partners and have made sure I have what I need and not just a random number that isn't enough or is way too much, which I always worry about. I highly recommend Brian Poston's State farm because Brian and Rosana make sure you know what you're getting and it's what you want for the time that trouble strikes!"
"Thank you for the glowing recommendation! It is a pleasure working with you and your family. We appreciate your business!"
Ariel Lamkin
June 29, 2026
"Brian went above and beyond! Explained all the options. The staff at this office are so helpful."
"Thank you for the kind review! It is always great to hear that we helped a customer understand their coverages and options. Feel free to call us with any future questions."
Nancy Major
June 25, 2026
"Brian explained in detail each question needed and why, along with the quote which was an excellent price. It was an easy transaction to sign up with State Farm over the phone."
"We try to make it easy for our customers to join the State Farm family! It is good to hear that I was able to give you the explanations you requested for your questions. Thank you for the kind review!"
Hugo Higuera
June 8, 2026
"Good job"
"We are pleased to hear that you had a good experience working with Rosana in my office. Thank you for trusting us with your insurance and financial service needs. Feel free to call us if we can be of further assistance."
Alberto Morales
May 28, 2026
"Always being so nice to me, making changes when I need it, being so helpful, I am always pleased, God bless you guys"
"It is a pleasure working with you! We appreciate the kind words and 5-star review. Please do not hesitate to call us if we can be of assistance in the future."
Shar Saidla
May 27, 2026
"Brian has always provided excellent customer service! He answers his phone promptly and gives his undivided attention until matter is cared for. We appreciate his kind and helpful attitude!"
"Thank you for the kind words. We enjoy helping others in our community. If we can ever be of service in the future, please do not hesitate to call."
Eric Coates
April 30, 2026
"Great experience and very helpful. Would recommend."
"It is so wonderful to hear that you had a great experience during your visit today. I enjoyed spending time with you and your wife and saving you so much money! We appreciate your business and the kind review!"
Kathy Vance
March 5, 2026
"Brian Poston was so helpful and kind. He really took the time to explain all the options of the coverages. I would highly recommend him and State Farm."
"Thank you for the kind words and 5-star review! I am pleased to hear that you had a great experience with my office. Our goal is to continue to be your first choice for insurance and financial services. We appreciate your business!"
Rebekah Shelton
March 3, 2026
"Ever since I got my car, Brian with State Farm has been nothing but good to me. When my husband got his own new car, my first thought was to get him on State Farm, because of the possitive experiences I had with Brian and his team. Naturally, Brian made the process of switching over from one provider to another for my husband the most painless and seamless I have ever experienced with any type of service provider!"
"It is wonderful to hear that our team is quick to respond and made your experience a positive one. For over 100 years, State Farm has enjoyed helping people manage the risks of everyday life, recover from the unexpected and realize their dreams. We appreciate you trusting my agency with your insurance needs. Please do not hesitate to call when you need us in the future."
Isabella Johnstun
February 27, 2026
"Brian is always so helpful and gives great recommendations that balance saving money and getting great coverage. We feel so blessed that we’ve found an agent who is so helpful. He’s very quick to respond and extremely good at his job. We’d highly recommend him!"
"We hope we have made your move to Tennessee a great experience so far. Feel free to contact me any time we can be of assistance. Thank you for the kind review!"
Jayy Buchanan
February 24, 2026
"Professional and very kind."
"We appreciate the kind words and five-star review. Our goal is to provide you with prompt, remarkable service at every interaction. It has been a pleasure working with you for the past few years, and we look forward to many more."
Roger Hull
February 20, 2026
"Brian Poston and team are wonderful to work with! Had my wind shield replaced last week. Everything went smoothly. Brian and staff are great to work with."
"Thank you for the kind words and the 5-star review. We will all be thankful when these roads are repaired from Hurricane Helene and the rock trucks are gone! Your continued business is much appreciated."
steven donnolly
February 18, 2026
"We have been customers of Brian's agency since we moved from Iowa 5 1/2 years ago. My wife had a little mishap and the service provided by Brian's agency was great. They got back to me very soon after I emailed them about the accident. Except for the accident, this has been a seamless and stress free experience. You cannot go wrong with using Brian's team for your insurance needs."
"Welcome to Tennessee! We are always here to help."
Ronnie Rice
February 10, 2026
"Fast convenient service. I would recommend to anyone and the rates were super way to go Steve and team."
"Thank you for the 5-star review! Our goal is to make insurance easy for customers so it is nice to hear that we did that. Please don’t hesitate to call if we can be of further assistance."
Jenny Avila
February 9, 2026
"The absolute best service that met my needs Rosana did a GREAT job when doing my quote not only did I come out with car insurance but also life insurance!!! Would recommend her 100% she’s great 😊"
"I am so happy to hear that Rosana was able to help you protect your family. Our goal is to provide you with a remarkable experience, so thank you for letting us know you are pleased with my agency. Feel free to call us anytime we can be of service."