State Farm® Insurance Agent Brian Poston
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jenny Avila
February 9, 2026
5
out of
5
rating by Jenny Avila
"The absolute best service that met my needs Rosana did a GREAT job when doing my quote not only did I come out with car insurance but also life insurance!!! Would recommend her 100% she’s great 😊"
Kiva Fuller
February 9, 2026
5
out of
5
rating by Kiva Fuller
"Chip in windshield turned into a Crack after 9 inches of snow and -6 degree actual temperature. Sent Brian an email, he promptly called me, filed the claim and set up repair. Outstanding !!!"
We responded:
"So sorry that you are having to deal with these type of issues, but we are happy that we were able to help! Thank you for trusting my agency with your insurance needs and for the 5-star review. We look forward to working with you for years to come."
Chris Lennon
February 6, 2026
5
out of
5
rating by Chris Lennon
"Great personalized service"
We responded:
"Thank you for trusting my agency for your insurance needs. We appreciate the 5-star review and will continue to provide you with great, personalized service. Please call us if we can ever be of assistance."
Sharon Hyder
January 31, 2026
5
out of
5
rating by Sharon Hyder
"Brian has truly saved us money along with receiving better coverage! Staff is very helpful as well. He has taken the time to discuss, explain and recommend all avenues for us to be taken care of. I highly recommend for all your insurance needs."
We responded:
"Saving money is always fun! We appreciate you trusting my agency for your insurance needs. If we can ever be of assistance in the future, please do not hesitate to call."
Terry D
January 29, 2026
5
out of
5
rating by Terry D
"Right from my first contact with his office, Brian went above and beyond in providing me with excellent service. I had just moved into town and purchased a new home and he was able to set me up with home insurance and, shortly thereafter, had also assisted me in providing my auto insurance and umbrella policy. He went to great lengths to seek out the most appropriate policies with the best coverage and had gone out of his way to search out all of those discounts which could then be applied to the multiple policies which I required so as to arrive at the lowest policy premiums. His pleasant and engaging demeanor, commendable work ethic and professionalism helped to have the process unfold with ease and efficiency. He's genuine and generous with his time and I believe that he will always look out for my best interests. I've enjoyed meeting him and look forward to working with him for many years to come. It was a nice way to be welcomed to my new hometown. Thank you, Brian."
We responded:
"Welcome to Tennessee! Thank you so much for the kind review and for the enjoyable conversation. We will do everything in our power to assist you with your insurance and financial service needs for years to come. Enjoy your new home!"
Brittany Brown
January 28, 2026
5
out of
5
rating by Brittany Brown
"Brian and Rosana are top notch! They are very professional, knowledgeable, and friendly. I highly recommend them for your insurance needs."
We responded:
"It is great to hear that your experiences with our office have been favorable. We appreciate you and all of your years of support. We hope you and your family have a great 2026!"
Mary Finucane
January 28, 2026
5
out of
5
rating by Mary Finucane
"Brian was very kind, professional, efficient and effective. Handled my business quickly and correctly!!"
We responded:
"Thank you for trusting my agency with your insurance needs. We appreciate the 5-star review! If you or your family are ever in need of assistance in the future, please don’t hesitate to call."
Robert Huskins
January 27, 2026
5
out of
5
rating by Robert Huskins
"Brian goes above and beyond to take care of all my needs and questions. Very proud to have him as my agent."
We responded:
"It is my pleasure working with you as well. Thank you for the kind review! Anytime you need me, you know I will be there to help. Thank you for your business!"
Garrett Lowe
January 24, 2026
5
out of
5
rating by Garrett Lowe
"Always the best experience. You can’t find support like this anywhere else"
We responded:
"Thank you for the kind words, Garrett. It is great to hear that you enjoy working with my office. As always, feel free to call me any time I can be of service."
Samantha Whitaker
January 20, 2026
5
out of
5
rating by Samantha Whitaker
"Brian and his team at state farm in erwin tn are amazing! Always willing to help and make it as quick and smooth a process as possible"
We responded:
"We love hearing that you enjoy doing business with our agency. It is always a pleasure working with you, too! Thank you for the kind review and, as always, feel free to call us if we can ever be of assistance."
yorvis noa
January 20, 2026
5
out of
5
rating by yorvis noa
"Excelente atención, un proceso muy claro y rápido,muchas gracias"
We responded:
"¡Muchas gracias por tus amables palabras! Nos alegra saber que la atenciőn y el proceso fueron de tu agrado. Estamos aquí para ayudarte en lo que necesites. ¡Saludos!"
Candice Shelton
January 16, 2026
5
out of
5
rating by Candice Shelton
"Brian and his team are wonderful! They always make sure any issues we have are dealt with quickly and hassle free. Highly recommend them for all your home and auto insurance needs!"
We responded:
"It is our pleasure working with you and your family. Thank you for the kind review and for letting me know that our service is worthy of your recommendation. "
Birdlegs1980
January 12, 2026
5
out of
5
rating by Birdlegs1980
"Easy process. I hope to be with State Farm for a long time. It means a lot to have a local agent like Brian Poston that is always available and will answer any questions and concerns."
We responded:
"We love hearing your experience was great and that it was an easy process switching to State Farm. Our hope is that you will be with us for years to come as well. Thank you for the 5-star review! Please call me if we can ever be of service."
Ron Parker
January 6, 2026
5
out of
5
rating by Ron Parker
"I'm brand new with Brian. He gets a 5 start rating today. That's only fair. IMO. If he fails to perform as expected, I'll change my review opinion, I.e., number of stars. Time will tell, as it always does."
We responded:
"It was nice meeting you today. We will do our best to continue to meet your expectations. Thank you for the 5-star review!"
Toni French
December 24, 2025
5
out of
5
rating by Toni French
"I have had State Farm Insurance throughout my entire driving history, and was a legacy customer on my parents' 1965 policy. In all these years, I can honestly say that I have never been more impressed with the level of service that I received when transferring a policy. It is the day before Christmas today, and when I walked in the door Brian personally greeted me, transferred my policy from another State, and priced it for Tennessee. I was overjoyed to hear the new price, and because he also took the time to share an added benefit of their renter's policy I decided to add that on as well. If I could give him a 10-star rating, I would... he made all the difference in my State Farm experience!"
We responded:
"Thank you for gifting us with your presence on Christmas Eve! It was a pleasure meeting you and giving you a remarkable experience. We appreciate the 5-star review as well. Have a happy holiday season!"
Ginger Ray
December 23, 2025
5
out of
5
rating by Ginger Ray
"Great customer service!"
We responded:
"It has been such a pleasure working with you for so many years. We are pleased to know that our service meets your expectations. As always, call me if we can ever be of service."
Reynaldo Filgueira
December 19, 2025
5
out of
5
rating by Reynaldo Filgueira
"excellent service"
We responded:
"Thank you for the 5-star review! I am pleased to hear you receive excellent service from my agency. As always, feel free to contact us if you are ever in need of service."
tanya janssen
December 18, 2025
5
out of
5
rating by tanya janssen
"Amazing help! Thank you"
We responded:
"I am pleased to hear you had a remarkable experience in my office yesterday! Thank you for the 5-star review. My team and I are happy to assist you anytime with your insurance and financial service needs."
Rachel Keene
December 17, 2025
5
out of
5
rating by Rachel Keene
"Brian is absolutely amazing, and will help out in anyway possible!! 10/10 recommend!!!"
We responded:
"Thank you for the 5-star review! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority. We look forward to continuing to suppport your insurance needs."
Todd Carpenter
December 14, 2025
5
out of
5
rating by Todd Carpenter
"State Farm in Erwin Tennessee I would highly recommend them to anyone they are very professional they treat you like you are a real person and they were very nice I am so glad that I switch to this agency where I live I would recommend them to anyone"
We responded:
"We are happy that you chose us as your local insurance agent! As a small business owner, it is nice to hear that personal attention is still appreciated at the local level. Feel free to stop by the office, call, text or email when you need us. We will service your insurance and financial service needs any way you prefer. Thank you for the 5-star review!"
Brittany Cloyd
December 10, 2025
5
out of
5
rating by Brittany Cloyd
"Brian and his office are the best. He has gone so far and above for us. Even better for my in laws. You cannot go wrong here. In a world of you get what you pay for, you get so much more here."
We responded:
"We appreciate you and your entire family for trusting The Brian Poston State Farm Agency with your insurance needs. Our goal is to provide each customer with a remarkable experience at every interaction. Thank you for the kind review. Please call me if we can ever be of service."
Nikki Donaldson
December 4, 2025
5
out of
5
rating by Nikki Donaldson
"I am a loyal State Farm customer, have been with them since I was 18. They have always taken care of me and I would highly recommend them. We moved and switching insurance agents was a breeze. Brian and his staff are the best, feels like I’ve had him since the beginning!"
We responded:
"We appreciate the many years of loyalty and the amazing recommendation! As always, feel free to call my office when you need anything related to insurance and financial services. Have a great holiday season!"
Derek
November 26, 2025
5
out of
5
rating by Derek
"Great people to deal with always friendly and Brian the owner don't mind to jump on the phone anytime and help I also like the fact that most of the time he is there with the business for any needs or questions I may have"
We responded:
"It is our goal to make every customer interaction a remarkable experience. Efficient service with a smile when you need it ! Thank you for the kind review. We are always available to assist with your insurance and financial service needs."
Fred Taylor
November 18, 2025
5
out of
5
rating by Fred Taylor
"Just like family!"
We responded:
"We feel the same way! Thank you for the 5-star review and for all the years of trust in The Brian Poston Agency. Let me know if we can ever be of assistance."
Christy Bowman
November 7, 2025
5
out of
5
rating by Christy Bowman
"Brian Poston is the best,takes time to help you when you have questions or any needs !!"
We responded:
"Thank you! It is our pleasure to serve you and your insurance and financial service needs."